GUARANTEE

Our warranty covers manufacturing defects only, it is valid for the first time buyer only and proof of purchase will be requested upon claim.

DURATION OF THE WARRANTY

- For Alvababy, Eco Cloth and Happy Flute pocket diapers, the warranty is valid for a period of 6 months from the date of purchase or the birth of the baby.

- For Eco Baby pocket diapers made in China, the warranty is valid for a period of 2 years from the date of purchase or the birth of the baby.

- For Eco Baby flat diapers, the warranty is valid for a period of 6 months from the date of purchase or the birth of the baby.

- For inserts, waterproof bags and Eco Baby comforters, the warranty is valid for a period of 1 year from the date of purchase or the birth of the baby.

EXCLUSIONS

- Products that have been maintained in breach of our instructions forMAINTENANCE.

- Normal wear and tear of the products.

- Odors and leaks.

- Elastics which are covered by the guarantee for a period of 6 months from the date of purchase or the birth of the baby.

- THE PRODUCTS OF THE SECTION LIQUIDATIONOF OUR WEBSITE ARE NOT COVERED BY OUR WARRANTY.

By opting for Éco Bébé, you are opting for the reliability and transparency of a local company that will be there to guide you in case of need, to support you when you have to face certain obstacles and to honor its warranty. case of problem.

For any warranty claim, please email us a photo of the defective product, your invoice and a brief description of the problem.info@couchesecobebe.com. If necessary, we may also ask you to return the defective product to us for inspection.Finally, we reserve the right to decide to repair (if possible), replace (depending on the availability of our products), credit OR refund the defective product.